Communicating Help for Households and Cost of Living Payments

The Government is providing help for households to combat the rising cost of living. We know this may lead to questions about how much people may be entitled to.

Our Cost of Living toolkit offers further information about the Government’s Help for Households, including the latest Cost of Living payment for people on means-tested benefits.

The toolkit contains social media assets, a downloadable poster, suggested newsletter copy and much more. The toolkit also sets out:

  • What the different payments are 
  • When payments will be paid 
  • Eligibility for payments 
  • How you can support customers