Communicating Help for Households and Cost of Living Payments


The Government is providing £37 billion this year to help households combat the rising cost of living. We know this may lead to questions about how much people may be entitled to.

Our Cost of Living toolkit offers further information about the Government’s Help for Households, including the second Cost of Living payment for people on means-tested benefits.

The toolkit contains editable social media assets, a downloadable poster, suggested newsletter copy and much more. The toolkit also sets out:

  • What the different payments are 
  • When payments will be paid 
  • Eligibility for payments 
  • How you can support customers
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