Communicating Help for Households and Cost of Living Payments (updated 23 September 2022)

The Government is providing £37 billion this year to help households combat the rising cost of living. We know this may lead to questions about how much people may be entitled to.  

Our Cost of Living toolkit offers all the information available on the Government’s Help for Households, including a recent update which focuses specifically on the £150 Disability Cost of Living Payments will be made from the 20 September and if you are eligible, you will be paid over the next few weeks.

Both toolkits contain social media assets, suggested social media post copy and newsletter copy. Messaging in both toolkits focuses on: 

  • What the different payments are 
  • When payments will be paid 
  • Eligibility for payments 
  • How you can support customers