Image of a man opening the door of a warehouse

What is Universal Credit?

Universal Credit supports you if you are on a low income or out of work. It includes a monthly payment to help with your living costs.

This site will help you understand what Universal Credit means for you. If you want to go straight to making a claim for Universal Credit visit

Helping someone claim

Are you helping someone who is claiming Universal Credit? This section tells you what you need to know to offer the right advice.

Go to

Advance payments

It’s now easier to get an advance before your first Universal Credit payment.

Go to


All DWP Universal Credit phone lines are now free.

Go to

Employers and Universal Credit

Find out how Universal Credit can help your business, and how you can support your employees who receive it.

Go to