New to Universal Credit

2. Making your claim

Most people will make their Universal Credit claim online, where you can also find support to help you make your claim.

If you are part of a couple and living in the same household, you will need to make a joint claim for Universal Credit. You will receive a single monthly payment for your whole household.

Universal Credit replaces:

  • Child Tax Credit
  • Housing Benefit
  • Income Support
  • income-based Jobseeker’s Allowance (JSA)
  • income-related Employment and Support Allowance (ESA)
  • Working Tax Credit

If you are already claiming these benefits you don’t need to do anything now. The Department for Work and Pensions will get in touch with you before there are any changes to your benefits.

If you are receiving any of these benefits they will stop if you start receiving Universal Credit.

Find out more about making a claim

New style JSA and new style ESA

If you have worked as an employee and paid enough National Insurance contributions you may also be able to get either new style Jobseeker’s Allowance (JSA) or new style Employment and Support Allowance (ESA)

You will apply for new style JSA or new style ESA separately to Universal Credit. You can apply for them and Universal Credit at the same time. If you get these benefits at the same time as you get Universal Credit, your Universal Credit payments will be reduced. For every £1 you receive from them, your Universal Credit payment will be reduced by £1.

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