If you are affected by coronavirus or its effect on the economy, there is a wide range of support available.
These pages provide information about the changes the government has brought in to support people who are already claiming benefits, need to claim benefits, or are at risk of losing their job as a result of coronavirus. Use the links at the top of this page to find the information you need about Universal Credit and other benefits.
You do not need to attend the jobcentre unless we ask you to do so. If you need to contact us the quickest way to do this is online or by phone.
If you need to attend a jobcentre, they are open and one of our colleagues will be able to assist you. To keep customers and colleagues as safe as possible in the latest phase of the pandemic, jobcentre opening hours are now 10am to 2pm. This temporary change means we can continue providing safe, essential services for those who need to come into the jobcentre and who are unable to interact with us on the phone or digitally. The opening hours of our phone lines remain as they were – open 8am to 6pm, Monday to Friday.
You will be required to wear a face covering when entering a jobcentre, unless you are in an exempt category. Please also follow the latest government guidance on meeting with others safely and lockdown restrictions
These pages will continue to be updated. Please check here regularly for updates on the arrangements the Department for Work and Pensions is making to support those who are affected by coronavirus.
For general government advice about coronavirus see Coronavirus: what you need to do
For health information and advice see the NHS pages on coronavirus